St James Town Neighbourhood Mural

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Service Provider's Network (SPN)

St. James Town Service Provider's Network

The St. James Town Service Provider’s Network (SJTSPN) is a network of agencies formed to bring a collaborative partnerships, community engagement and integrated service coordination approach to the community of St. James Town. SPN promotes inclusive and equitable social and economic development initiatives which delivers employment and career opportunities, social enterprise, informal economic opportunities and population specific services.


The St James Town Service Provider’s Network vision is to be a leader in service coordination, resident engagement, and empowerment to achieve a sustainable, welcoming, vibrant and inclusive community.


The St. James Town Service Providers’ Network collaborates and coordinates stakeholders inside and outside the network to address the needs of residents and promote an inclusive and vibrant community.

We the St James Town Service Provider’s Network bring together local residents, when possible, and community agencies in welcoming and collaborative spaces to promote community well-being. To do this we collaborate and organise events, and coordinate services on solutions for emerging social justice, economic well-being, and population-specific initiatives.

Value Statement

We are committed to service coordination, integration, and collaboration to achieve sustainable outcomes for a community built on trust, neighbourly care, equity, and the diversity of our residents.

Core Pillars

Community Engagement and Advocacy

Neighbourhood Based Activities

Population Specific Activities

Service Coordination

What We Do

The St. James Town Service Providers’ Network (SJTSPN) consists of service providers and community members who work collaboratively to support the St James Town community. The Network leads the development and implementation of a coordinated plan for a vibrant, safe and healthy community.

The Corner (Community/Service Centre)

Register for access to resources, local initiatives and services. By registering, residents gain access to to services including basic facilities, internet, printer/copier, fax, the community kitchen and meeting rooms. It is also the hub where in-person recreational, educational and community based activities are held.

Health Access St. James Town

A pioneering community based model of  localized service coordination and collaboration, where highly skilled and friendly intake workers connect residents to health and social services of 15+ different partner organizations and beyond, through a single intake process.


Improving the safety, well-being and security of St. James Town by  collaborating with residents, landlords, the City and law enforcement agencies.

Older Adults Consortium

Identifying and addressing the needs, gaps, resources and trends related to Senior residents of the St. James Town community.

Income Generation

Collaborative endeavour using social connections to create a neighbourhood with increased opportunities for income generation.


An attempt to collaborate and coordinate services to address the needs and create opportunities for youth between ages 12 – 29.

Outreach and Community Engagement

Building trust and connections between residents and service providers. Strategic mediations influence political, economic, and social decisions safeguarding the community’s interest.

SJT SPN Structure

St. James Town Residents & Service Providers

Service Provider's Network (SPN)

St. James Town Service Providers’ Network

Executive Committee









Contact Info

For General Inquiries

Robb Johannes (co-chair):

416.482.4103 ext. 223


Minara Begum (co-chair):

416.364.1666 Ext. 252



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History of SJTSPN

    • 1998
      SJT Working Group Formed
    • 2006
      20 Various agencies are part of coalition
    • 2008
      Working group became St James Town Service Provider’s Network
    • 2011
      Senior’s Subcommittee formed
    • 2012
      Festival and Health Access Subcommittees formed
    • 2013
      SJT Festival held.
      Revised Terms Of Reference of SPN
    • 2014
      Safety Committee is formed. SJT Spring Gathering and other community engagement events were held.
    • 2015
      Revised work plan for 2015-18
    • 2016
      Endorsement of the Collective Impact Project. The Executive Leadership Committee was formed to champion SJT investments.
    • 2017
      1st SJTSPN Leadership Forum held
    • 2018
      SPN and partner organizations respond to 650 Parliament and other building crisis. Monthly newsletter initiated
    • 2018
      Strategic Plan and work plan for 2018-20.
      The income generation subcommittee formed Reorganized Outreach and Community Engagement subcommittees.
    • 2019
      Joint petition to designate St. James Town as a Neighbourhood Improvement Area was submitted to The City council and was unanimously passed

    • 2020
      2nd Leadership Forum held virtually

    • 2023
      SJTSPN Celebrates 25 years of serving “a world within a block”

Strategic Plan 2018 - 2022

Priority 1

Service Coordination

Reflect and focus on the internal structures of the network.

Focus on communication, development and sharing of resources.

Enhance leadership and capacity building.

Priority 2

Neighbourhood Based Activities

Develop activities and events that are inclusive and representative.

Determine resources, activities, objectives and outcomes to achieve positive neighbourhood impact.

Create a place to call home.

Priority 3

Population Specific Activities

Determine the needs of specific population groups.

Address and respond to needs of target population with appropriate strategies & programs.

Enhance participation, engagement and wellbeing of population groups.

Priority 4

Community Engagement

Include using an inclusive model to address issues at the system level.

Create a resident leadership committee.

Coordinate policy advocacy and system change.

SPN Partners

The Service Provider’s Network has 43 agencies and institutions as partners providing varied services at the Town.