On November 8th, around 8:40 am, the emergency crews were outside 200 Wellesley Street East to deal with a fire on the ninth floor of the Toronto Community Housing building (TCH). Health Access staff at The Corner met with TCH staff to find out what support they would need that day.
The Corner’s doors were opened to residents who needed to stay warm. A Service Providers’ Network meeting was scheduled at The Corner at 10 am that day. The staff who came for the meeting joined in to help meet the immediate needs of the residents. The service providers were able to settle people at The Corner and provided breakfast and lunch. Although it was a cold day out, the residents felt much more comfortable dealing with the situation with help from the support team at The Corner.
When the residents were able to go back to their apartments, Health Access and TCH staff made visits to the residents of the 9th floor and other vulnerable residents to check-in with them and see if they needed any further assistance.
With the support from staff, the different agencies, and community members; the situation was able to be managed efficiently.